Full Name
Paul Thompson
Job Title
Senior Director BAS International
Company
Bombardier
Speaker Bio
Paul Thompson is appointed Senior Director for BAS International. Paul brings a wealth of experience with over 2 decades of aircraft engineering and maintenance experience.
Previous to Paul’s current role, he has held several and varied leadership roles across different departments consisting of maintenance, customer support, quality, and made a huge impact when he took on the position of General manager for Biggin Hill London. Paul’s previous experience provided him with valuable insights proving beneficial to his new role. Paul plays a critical role for Bombardier’s International sites and is well equipped to take on the responsibilities for the following sites: London, Melbourne, Berlin, Singapore, Dubai, Tianjin, and Paris.
Managing locations in diverse regions undoubtedly requires strong leadership, strategic thinking, and cultural sensitivity. Paul's appointment suggests a commitment to maintaining and expanding Bombardier's presence and operations across these key international locations.
Paul is aware it is paramount our customers remain the key focus and continue to receive the highest level of service and satisfaction. Our success hinges upon their satisfaction, loyalty, and advocacy. Thus, we must consistently prioritise their needs, listen to their feedback, and adapt our strategies to exceed their expectations. By fostering strong relationships and delivering exceptional experiences, we can ensure that our customers remain at the heart of everything we do. With his awareness and commitment, we can continue to emphasise customer satisfaction and ensure that their needs are consistently met. This alignment will undoubtedly contribute to our overall success and strengthen our relationships with our customers.
Previous to Paul’s current role, he has held several and varied leadership roles across different departments consisting of maintenance, customer support, quality, and made a huge impact when he took on the position of General manager for Biggin Hill London. Paul’s previous experience provided him with valuable insights proving beneficial to his new role. Paul plays a critical role for Bombardier’s International sites and is well equipped to take on the responsibilities for the following sites: London, Melbourne, Berlin, Singapore, Dubai, Tianjin, and Paris.
Managing locations in diverse regions undoubtedly requires strong leadership, strategic thinking, and cultural sensitivity. Paul's appointment suggests a commitment to maintaining and expanding Bombardier's presence and operations across these key international locations.
Paul is aware it is paramount our customers remain the key focus and continue to receive the highest level of service and satisfaction. Our success hinges upon their satisfaction, loyalty, and advocacy. Thus, we must consistently prioritise their needs, listen to their feedback, and adapt our strategies to exceed their expectations. By fostering strong relationships and delivering exceptional experiences, we can ensure that our customers remain at the heart of everything we do. With his awareness and commitment, we can continue to emphasise customer satisfaction and ensure that their needs are consistently met. This alignment will undoubtedly contribute to our overall success and strengthen our relationships with our customers.
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